Terms of Service

1. Acceptance of Terms

By accessing or using BizFlowAI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

BizFlowAI provides AI-powered solutions for local service businesses, including:

• AI voice assistants and receptionist services
• Automated appointment scheduling and management
• Digital marketing and SEO services
• Business process automation
• HIPAA-compliant solutions for healthcare providers

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with all applicable laws
• Not use our services for any unlawful or prohibited activities
• Respect the intellectual property rights of others

4. Service Availability

While we strive to provide 24/7 service availability, we do not guarantee uninterrupted access to our services. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

5. Payment Terms

Payment terms are specified in your service agreement. Generally:

• Fees are due according to the billing schedule in your agreement
• Late payments may result in service suspension
• Refunds are provided according to our refund policy
• Price changes will be communicated with 30 days notice

6. Intellectual Property

All content, features, and functionality of our services are owned by BizFlowAI and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

8. AI Service Limitations

Our AI services are designed to assist your business operations, but:

• AI responses may not always be perfect or complete
• You remain responsible for final business decisions
• AI systems require ongoing training and optimization
• Service performance may vary based on usage patterns

9. Limitation of Liability

To the maximum extent permitted by law, BizFlowAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

10. Termination

Either party may terminate the service agreement with appropriate notice as specified in your service contract. Upon termination, your access to our services will cease, and any outstanding fees will become due immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes via email or through our services. Your continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Service, please contact us: