Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our AI services. This may include:

• Contact information (name, email address, phone number)
• Business information (company name, industry, business needs)
• Communication data (messages, call transcripts, support requests)
• Usage data (how you interact with our AI services)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our AI systems are designed with privacy and security in mind, including HIPAA compliance for healthcare clients.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call transcripts and AI interaction data may be retained for service improvement purposes unless you request deletion.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

7. AI-Specific Privacy Considerations

Our AI services process voice data and business communications. We ensure that AI training does not use your confidential business information without explicit consent. All AI interactions are logged for quality assurance and service improvement, but personal identifiers are anonymized where possible.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: